Arizona Veterinary Emergency & Critical Care Center provides remarkable emergency care for your patients 24 hours a day, 365 days a year. The veterinarians, technicians, and support staff of the emergency services team have extensive training, certification, and experience in emergency and critical care services. We pride ourselves on being a trusted partner, serving your patient’s medical needs when you are not available in emergent situations or when specialized care is needed. Our team looks forward to providing you and your clients with the most advanced medical care when it is needed most.
We appreciate a phone call from the attending veterinarian prior to transferring your patient so our veterinarian can customize a treatment plan, designed to suit your patient’s and client’s needs. This allows us to have direct communication and input from you prior to your client’s arrival.
Please send the following items with your client, if applicable:
Patient Referral form
Copy of the recent medical record with pertinent lab results
Copy of radiographs and/or diagnostics
Admission of your transferring patient will be prioritized in an attempt to minimize his/her wait time in our lobby. Life threatening and critically ill patients who enter our building after your patient may be treated sooner as per the discretion of our attending veterinarians.
Your client will be eligible for a discounted emergency exam if you call ahead and directly transfer a patient to us.
We do not provide routine veterinary services such as vaccinations, heartworm medication, flea and tick preventative, or prescription food refills to your clients and patients.
We will call you if we have questions that pertain to your hospitalized patient(s). We strive to keep you involved by direct communication to ensure a smooth transition back to your hospital when you are available.
We will provide your client with home care instructions at the time of the patient’s discharge. A full copy of their medical record will be emailed to them if the client prefers.
When your client leaves our care your office will receive a fax or email, based on your preference, with your patient’s medical record and diagnostic results.